Custom Orders

At Hale Pet Door™ we pride ourselves on our wide variety of standard models and sizes to fit almost any application. Occasionally, however, a custom model is necessary.

In some situations, the standard size door that will fit into a desired spot is too small for the pet, but the next largest standard size is too big for the location. In that instance, a custom size door will be the best solution to maximize the usable space.

Perhaps you previously had a different brand pet door installed and would like to replace it with a Hale Pet Door™ to fit the same rough opening. Or maybe you want a French door install that fits exactly into the opening left by removing one of the panes of glass.

We will be happy to work with you on creating the right combination for your home. If you provide us with the measurements for any size rough opening, we will manufacture a pet door to those exact measurements.

NOTE: The size of the pet door can theoretically be any measurement you provide, even greater in width or height than our largest door. Keep in mind, however, that this is not always practical. Remember that the larger the flap is, the heavier it is and it can become prone to excessive wear and tear at the top.

Remember, too, our custom models are only eligible for 50% credit towards the purchase of another door should you need to return it for any reason.

Quality, energy efficiency, safety and security are priorities with Hale. As are all our models, our custom size models have been rated highest in insulating and sealing capabilities, insuring protection again wind and insect intrusion.

See the pictures below for some examples of our custom sizes and installation. Follow the links to the left for added information on colors and other available options and then call our customer service number at 1-888-293-6411 for assistance in ordering. You can also download a printable PDF file for more information regarding measuring and pricing for custom orders.

Five examples of custom installs

1. Custom width to fit exactly into glass door panel.

2. Custom width to fit glass sidelight.

3. Custom width to be wide enough for the animal but narrow enough to fit available wall space.

4. Custom height and width to fit exactly into one pane of multi lite French door.

5. Custom size requested for motor home installation.

Available Colors Side Load
Vs
Top Load

TECHNICAL SPECIFICATIONS:

PET DOOR SPECIFICATIONS:

Flaps: Double flaps (one flap on each frame) made of flexible 3/16” clear PVC vinyl for easy access. Single flap only on Single In Glass Model.
Inner Frame: Inner frame made of two separate metal extrusions. Three sides entrap the security cover. Both metals are .063” wall thickness.
Outer Frame: Extruded 6063-T5 aluminum with .063” wall thickness. Designed to sleeve into the inside frame.
Pet Door Frame: Single pane model has 1/16” wall designed to accept 3/16” tempered glass and the Lexan® cover. Double pane model is used for any glass thicker than 3/16”.
Alnico5 Magnets: A ¼” rod magnet 1 ½” long made from an aluminum, nickel and cobalt alloy known for strength & durability. Door size determines number of magnets.

Strikes: Made of ferrous stainless steel. 1 ½” long, ¾” tall and 1/32” thick. U shaped with interior prongs, when squeezed onto the vinyl flap, the barbed prongs hold firmly.
Weather stripping: Flap is surrounded by ½” black nylon pile for maximum insulation. Nylon is woven into a backing 9/32” wide and 1/32” thick.
Security Cover: 3/16” thick GE Lexan® polycarbonate sheet. Extremely shock and impact resistant. Has a 3/8” diameter locking hole and a ¾” diameter handle hole.
Pin Lock: A ¼” diameter positive action steel pin encased with 5/32” thick fabricated plated steel.

OPTIONS:
Flaps: Training flap—use for a limited time when pet is timid and getting used to the pet door. Polar flap—use in extremely cold climates or where a softer flap is desired.
Frame Colors: Available in four color choices—Brushed aluminum, dark bronze, white and Arizona beige
Security Cover: Can be installed outside, inside, or with dual security covers.