Become a Hale Pet Door Dealer

Hale Pet Door has made pet doors in America since 1985. Authorized dealers buy Hale products for resale together with their own installation and service. The dealer application is online and open to businesses in the United States.

Call 1-800-646-4773 (toll-free) or 719-269-7400, Mon–Fri 7:00 AM – 4:30 PM MST.

Why sell and install Hale

What your customers get when you offer Hale pet doors.

  • Made in America since 1985

    Hale Pet Door has built pet doors in America since 1985.

    Our story
  • 11 standard sizes plus custom sizes

    Hale offers 11 standard sizes plus custom sizes.

    Pet door sizing guide
  • A full model lineup

    Door, Wall, Screen, Universal Screen, In-Glass and Kennel models, plus replacement flaps and parts.

    Compare dog door models
  • In-Glass installs for glass professionals

    The In-Glass Model requires professional installation, and door pricing does not include the glass.

    In-Glass Model
  • Published warranty terms

    Documented Hale Pet Door customers get a Lifetime Frame warranty and a 10-Year Prorated Flap warranty, subject to the published exclusions.

    Read the warranty
  • Listed in the dealer locator

    The Hale dealer locator lists authorized dealers with their certifications (Certified, Internet Dealer, Preferred) and services (Installer, Sales, Showroom, In Glass Installer).

    See the dealer locator

What you get under the published dealer terms

Highlights of the published dealer terms. Read the full dealer terms and conditions before you apply.

  • Dealer status

    Authorized dealers buy Hale products at the applicable dealer discount and resell them together with their own installation and service.

  • Training at no cost

    Hale makes basic training on products, installation and maintenance available to dealer owners and employees at no cost, through online manuals, instructional videos or other formats, plus reasonable installation support.

  • Optional certifications

    Hale runs optional training programs, including certifications for those who complete the requirements.

  • Designation level

    Hale assigns each dealer a designation level based on program requirements.

  • Tools

    No special tools are required beyond normal construction tools.

  • Marketing

    Hale provides a reasonable amount of marketing material. Advertising that uses Hale trademarks needs Hale’s prior approval.

  • Advertised prices

    Dealers agree not to advertise Hale products below Hale’s established retail prices.

  • Website listing

    Hale promotes authorized dealers on its website, subject to program guidelines.

  • Non-exclusive and independent

    The relationship is non-exclusive on both sides, the dealer is an independent contractor, and either party may end it with written notice.

What to prepare before you apply

Have these ready before you start the form.

  • Your company name
  • Your website (optional)
  • Your tax ID (optional)
  • The services your business offers
  • Your business address
  • Contact details for the person Hale should reach
  • The Hale models you plan to sell or install

Not sure which models fit your jobs? Review the sizing guide, technical specs and installation manuals.

How the application works

  1. 1

    Company Info

    Company name, website (optional), tax ID (optional) and the services you offer.

  2. 2

    Address

    Your business address.

  3. 3

    Contact

    Who Hale should contact about your application.

  4. 4

    Terms & Conditions

    Review the dealer terms and conditions.

  5. 5

    Success

    Your application is submitted. The portal says: “We’ll review your information and get back to you within 2-3 business days.”

Questions to ask Hale

This page does not answer these. Ask Hale directly before you commit.

  • What dealer pricing and discount would apply to my business?
  • Which designation level would we start at, and what are the program requirements?
  • Which training and certification programs are available to my team?
  • How do we order pet doors, replacement flaps and parts?
  • How will my business appear in the Hale dealer locator?

Dealer FAQ

Who can apply to become a Hale Pet Door dealer?

The online dealer application is open to businesses in the United States. You can start it at dealer.halepetdoor.com/dealer-application.

What information does the dealer application ask for?

The form asks for your company name, the services you offer, your business address and contact details. A website and tax ID are optional. You also review the dealer terms and conditions before you submit.

How long does Hale take to review a dealer application?

After you submit, the dealer portal says Hale will review your information and get back to you within 2-3 business days.

Does Hale provide training for dealers and installers?

Yes. Under the published dealer terms, Hale makes basic training on products, installation and maintenance available to dealer owners and employees at no cost, plus reasonable installation support. Optional training programs include certifications.

Is the Hale dealer relationship exclusive?

No. The published dealer terms describe a non-exclusive relationship. Hale may work with other dealers, and dealers may represent, resell and install other products.

Do I need special tools to install Hale pet doors?

The published dealer terms say no special tools are required beyond normal construction tools. The In-Glass Model requires professional installation.

Ready to apply?

Start the online application, or browse the authorized dealer locator to see how dealers are listed.