Lifetime Frame Warranty and 10-Year Pro-Rated Flap Warranty

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We’ve Got Answers

Explore our FAQ section, where you’ll find solutions to common questions and concerns about our pet doors. Your peace of mind is our priority.

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General

Find answers to general questions and concerns about our dog doors.

Ask us a Question

What if I have a unique location I need my pet door installed in?

Do I have to install my pet door by myself?

What color choices do I have?

What prevents insects, rodents or other animals from getting inside?

Can I lock my pet door?

What size pet door will I need?

Which model is best for me?

How does a Hale Pet Door™ work?


Quality

Find out why our pet door is the best on the market. 

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What prevents insects, rodents or other animals from getting inside?

Why do Hale Pet Doors cost more than other brands?


Security

Find answers to common questions regarding the safety and security features of our pet doors.

Ask us a Question

What prevents insects, rodents or other animals from getting inside?

Can I lock my pet door?


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