If You Need Assistance Please Call us at 719-269-7400 or Email us at sales@halepetdoor.com - We are available Mon-Thu 7am-5pm and Fridays from 7am- 4pm Mountain Time

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Lifetime Frame & 10 Year Prorated Flap Warranty

Introducing our new and improved warranty.

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A product we’re willing to stand by

Our pet doors just got even better. Our flaps are new and improved. Made with Hale Pet Door’s very own proprietary vinyl recipe. Imported from France.

HALE PET DOOR™

Hale Pet Doors New and Improved Warranty!

 LIFETIME FRAME WARRANTY

 Hale Pet Door will replace any Hale Pet Door customer frame!

Warranty covers the lifetime of any Hale Pet Door

 NO QUESTIONS ASKED

 (Must be Documented Hale Customer, Excludes Labor, Shipping, Flaps and Parts)

 Hale Pet Door is Now Proud to Offer our

10 YEAR PRORATED FLAP WARRANTY

 Prorated Flap Warranty:

 1st – 2nd Year  –  100 Covered%

 3rd  –  4th Year  –  80% Covered

 5th – 6th Year  –  60% Covered

 7th – 8th Year  –  40% Covered

 9th  –  10th  –  20% Covered

 (Must be Documented Hale Customer. Excludes Labor, Shipping, and any Parts not Listed above)

 Thank you for choosing Hale Pet Door™
We are confident that you will receive years of excellent service with your purchase. If our product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.

Hale Pet Door™ guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from Hale Pet Door™ shall be free from any defects in materials and workmanship.  The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the tenth year.

Because we stand behind our product as being the best pet door on the market, we are offering The Best Lifetime Frame Warranty – (No questions asked. Does not include flaps, parts, shipping, or labor).    

Need to begin a return instead of a warranty request?

It is our goal to offer years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.

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